Klarna is a payment service provider that takes end-to-end responsibility for your payment, by allowing you to make purchases now and pay for them later through different payment plans.

Follow these three simple steps:

1. Add item(s) to your cart and head to checkout.
2. Select Klarna at checkout and select your preferred payment plan.
3. Manage your orders and payments in the Klarna app.

When shopping with Klarna, you have the ability to choose between two options:

1. Pay in 4 – Split your purchase into 4 interest-free payments. When you complete your order, your card will be charged for 25% of the order. Then you will receive an email from Klarna outlining your payment schedule. Payments will be automatically withdrawn from your card every two weeks.

2. Monthly Financing – You can apply for easy monthly financing during checkout. A simple, 2-step application will provide an instant decision. Once you’ve been approved, you can spread the cost over 6 months with APRs ranging from 0% - 29.99%. You will receive reminders and can manage your payments directly in the Klarna app.

Pay in 4 is offered for orders from $35 - $1,000.

And for orders above $149, monthly financing is also available.

At this time, Klarna is unable to accomodate gift card purchases. If you have a gift card in your cart with or without other physical products, your order will not be eligible for Klarna.

If you are looking to purchase a digital gift card, we invite you to create and complete a separate order. In the same way, if you are looking to shop with Klarna – you can do so by placing a separate order for your items.

If you need to return part of or all of your order, Klarna will issue you a new statement. Log into your Klarna account, select 'report a return' and Klarna will pause your statement. Our standard Return Policy applies:

All new and unused items are eligible for a refund within 30 days of placing your order. Items must be returned unopened, with tags and in their original packaging.

To start a return, please visit our Return Center and enter in the email address that you used when placing your order and click “Start a Return.” You will receive an email with a link that will direct you to our Return Center where you can choose the item(s) you would like to return and select the reason(s) for the return.

Affix the label to your package and take it to a USPS drop-off location. The return label fee is $9, which will be deducted from your refund. If you would like to use your own return shipping method, please email orders@konmari.com and we would be happy to assist you.

KonMari is not liable for damage caused by inadequate packaging by you or if the item is damaged or lost while in transit. Items that are damaged when we receive them will not be eligible for refund.

As soon as we receive your return and determine that it is in resellable condition, we will process your refund and Klarna will send you an adjusted invoice. Your refund will have the $9 return label fee and any original delivery, shipping and handling fees paid deducted from the total. Please note that credit card refunds may take up to 10 days to complete depending on the processing time, which varies between credit card issuers.

If merchandise arrives damaged/defective or if you received the wrong item, there is no need to process a return or exchange. Instead, please email us at orders@konmari.com within 5 days of receiving your package so we can resolve any issues as quickly as possible.

You do not need to pay the statement until you have received your order. Please contact us at orders@konmari.com for a delivery update, log into your Klarna account and 'report a problem' to pause your statement until have received your order.

If your statement does not match your order details, please contact orders@konmari.com to correct your statement. Log into your Klarna account and 'report a problem' to pause your statement until the details have been corrected.

Visit Klarna’s Customer Service page for a full list of FAQs, live chat and telephone options.