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Common Questions
2021 March

Community Associate
2021 March

Digital Operations Specialist
2021 January

What is the return policy for The Container Store x KonMari products?
2021 January

Are the products sustainable?
2021 January

What types of products are included in the collection? Will Hikidashi Boxes be included?
2021 January

When will The Container Store x KonMari collection launch?
2021 January

Why collaborate with The Container Store?
2020 September

I have questions and/or feedback regarding KonMari Method™: Fundamentals of Tidying and/or the KonMari Method™.
2020 September

I need help creating, accessing and / or logging into my KonMari Learning account at learn.konmari.com.
2020 September

I’m experiencing technical issues and am having trouble watching KonMari Method™: Fundamentals of Tidying on learn.konmari.com.
2020 July

What do I do if I receive a damaged item and/or the wrong item?
2020 July

What is your international return policy?
2020 July

What are your international shipping costs?
2020 July

How long will it take for my international order to arrive?
2020 July

What do I do if I receive a damaged item and/or the wrong item?
2020 July

How do I start an exchange?
2020 July

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2020 June

Who can I contact about publishing Marie Kondo's books in a different language?
2020 February

VP of Business Development
2020 February

Executive Assistant
2020 January

Email Marketing Manager
2019 December

What are your shipping costs?
2019 December

Head of Merchandising
2019 December

Director of E-Commerce Operations
2019 December

Director of Product / Digital
2019 November

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2019 November

I have a question regarding my order.
2019 October

Part-Time Customer Experience Representative
2019 July

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2019 June

Can Marie tidy my home?
2019 March

Managing Editor and Writer
2019 February

How can I become a certified KonMari Consultant?
2019 February

Director of Consultant Program
2018 July

How can I invite Marie to come to my country/company/event?
2018 July

Who can I contact about a media opportunity?
2018 July

Who can I contact about a brand collaboration?
2018 July

What do the different KonMari Consultant levels mean?
2018 July

How do I contact and/or book a certified KonMari Consultant?
2018 July

How can I learn more about the KonMari Method™?
2018 July

What is the KonMari Method™?
2018 July

Who can I contact about content copyright infringement?
2018 July

Who can I contact regarding the book/audiobook?
2018 July

What is your return policy?
2018 July

Do you ship internationally?
2018 July

How long will it take for my order to arrive?