We have a 30 day return policy. Please try our products, and if they do not spark joy for you, send them back within 30 days from the order date for a full refund or exchange.

To initiate your return, please contact us at help@konmari.com to receive a return label for free return shipping. Follow the instructions included with the return label to post the item(s). Please return your item/s in original packaging.

Once we have received your return, we will notify you and process a refund to your original method of payment – or issue a store credit if you prefer. Please allow 3-5 business days for this process to be completed.