We only accept exchanges for different sizes of the same item. To start an exchange for a new size, please visit our Return Center and enter in the email address that you used when placing your order and click “Start a Return.” You will receive an email with a link that will direct you to our Return Center where you can choose the item(s) you would like to exchange. Please make sure you check off the box that says “Is this an exchange?”. Finally, please specify which size you would like to exchange it for in the “Additional Comments” field. The $10 return label fee will be waived on exchanges for different sizes.
Please note, if the size you would like to exchange it for has sold out, a member of our team will reach out to you to assist you with next steps.
We are unable to accept exchanges for two different items (only different sizes). If you would like to return one item and receive a different one, you will need to process a return and then place a new order for the different item(s).